These Terms and Conditions constitute a legally binding agreement between you and dhx4d governing your use of the platform, its products, and all associated services. Please read them carefully before registering an account or placing any wager.
In these Terms and Conditions, the following terms carry the meanings set out below unless context requires otherwise:
| Term | Meaning |
|---|---|
| "Platform" | The dhx4d website accessible at https://dhx4d.bio and all associated mobile-optimised interfaces, products, and services operated thereunder. |
| "We", "Us", "Our" | dhx4d, the operator of the Platform and provider of all betting, casino, and gaming services described herein. |
| "You", "Member", "User" | Any individual who registers an account on the Platform or accesses any part of the Platform in any capacity. |
| "Account" | The individual registered member account created upon successful completion of the dhx4d registration process. |
| "Wager" / "Bet" | Any real-money stake placed by a Member on any sporting event, casino game, live dealer table, or other product available on the Platform. |
| "Funds" | IDR-denominated monetary balances held within a Member's dhx4d account, comprising deposits, winnings, and credited bonuses. |
| "Bonus" | Any promotional credit, free spin, cashback award, or other non-cash incentive granted by dhx4d to a Member subject to applicable promotion terms. |
| "KYC" | Know Your Customer — the identity and age verification process required before withdrawal requests are processed on the Platform. |
| "IDR" / "Rp" | Indonesian Rupiah, the exclusive transaction currency of the Platform. |
| "WIB" | Western Indonesia Time (UTC+7), the default time zone applied to all Platform operations, support hours, and promotion deadlines unless stated otherwise. |
2.1 Age Requirement. Use of the dhx4d Platform is restricted exclusively to individuals who are at least 21 years of age. This minimum age requirement reflects the legal and cultural standard applicable to gambling participation in Indonesia. By registering an account, you represent and warrant that you are 21 years of age or older. dhx4d reserves the right to request documentary proof of age at any point and to suspend accounts pending verification.
2.2 Geographic Eligibility. The Platform is designed and operated for Indonesian residents. You must be physically located in a jurisdiction where accessing online betting services does not violate applicable local laws. It is your sole responsibility to determine the legality of online gambling in your place of residence before registering or placing wagers. dhx4d makes no representation that its services are lawful in all jurisdictions.
2.3 Excluded Persons. The following categories of individuals are not eligible to register or maintain an account on dhx4d:
2.4 Single Account. Each eligible individual may hold exactly one registered account. Operating multiple accounts — whether under the same or different identities — is strictly prohibited and will result in account closure and forfeiture of associated balances.
3.1 Registration Process. To place real-money wagers on dhx4d, you must complete the registration process by providing accurate, current, and complete information including your full legal name, date of birth, Indonesian residential address, and a valid email address. You agree to maintain and update this information to keep it accurate at all times.
3.2 Accuracy of Information. You represent that all information provided during and after registration is truthful and accurate. Providing false, misleading, or incomplete information constitutes a material breach of these Terms and may result in immediate account suspension, cancellation of pending withdrawals, and forfeiture of account balances.
3.3 Identity Verification (KYC). Prior to processing your first withdrawal request, dhx4d will require you to complete identity verification. This process requires submission of:
3.4 Verification Timeline. KYC reviews are typically completed within 1–3 business days of document submission. dhx4d may request additional documentation where submitted materials are unclear or insufficient. Withdrawal requests remain on hold until verification is successfully completed.
3.5 Account Approval. dhx4d reserves the right to decline any registration application or to close any account that has been registered in breach of these Terms, at its sole discretion and without obligation to provide a reason.
4.1 Credential Responsibility. You are solely responsible for maintaining the confidentiality of your dhx4d username and password. You must not share your login credentials with any third party. dhx4d will never ask you to disclose your password via email, live chat, or any other channel.
4.2 Unauthorised Access. You must notify the dhx4d support team immediately upon discovering or suspecting that your account credentials have been compromised or that your account has been accessed without your authorisation. Contact us at [email protected] or via 24/7 live chat.
4.3 Liability for Unauthorised Activity. dhx4d will not be liable for any losses arising from the use of your account by an unauthorised third party where such access resulted from your failure to keep your credentials secure. Wagers placed under your account prior to you reporting a security breach will be treated as valid.
4.4 Non-Transferability. Your dhx4d account is personal to you and is non-transferable. You may not sell, assign, transfer, or pledge your account or any rights associated with it to any other person.
5.1 Currency. All financial transactions on the dhx4d Platform are denominated exclusively in Indonesian Rupiah (IDR / Rp). Deposits and withdrawals denominated in foreign currencies are not accepted. dhx4d does not charge currency conversion fees; however, your bank or payment provider may impose their own charges independently.
5.2 Accepted Payment Methods. dhx4d currently supports the following deposit and withdrawal channels: BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Availability of specific channels may vary from time to time. The Platform will display currently active channels at the time of transaction.
5.3 Minimum and Maximum Amounts. Minimum and maximum deposit and withdrawal amounts are set per payment channel and are displayed on the banking page at the time of transaction. These limits are subject to change without prior notice. VIP members may be eligible for elevated transaction limits as communicated by the VIP account management team.
5.4 Deposit Processing. Deposits made via e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja) are typically credited to your account balance within minutes of confirmation. Bank transfer deposits (BCA, BRI, BNI, Mandiri, and others) are generally credited within 5–30 minutes during normal banking hours. Deposits made outside of banking hours may experience delays.
5.5 Withdrawal Processing. Withdrawal requests submitted before 20:00 WIB on business days are processed that same day where practicable. Requests submitted after 20:00 WIB or on Indonesian public holidays will be processed on the next business day. dhx4d targets same-day processing for eligible members who have completed KYC verification.
5.6 Withdrawal to Verified Account Only. Withdrawals will only be made to a bank account or e-wallet that has been verified as belonging to the registered account holder. Third-party withdrawals are not permitted under any circumstances. Withdrawal details must match the name on your dhx4d account exactly.
5.7 Source of Funds. By depositing on the Platform, you confirm that the funds are from a legitimate source and are not connected to any criminal activity, money laundering, or terrorist financing. dhx4d complies with applicable international anti-money laundering (AML) standards and may request evidence of source of funds at its discretion.
5.8 Inactive Account Balances. Accounts with no login activity for a continuous period of 12 months or more may be classified as inactive. An administrative fee of Rp 50.000 per month may be applied to inactive account balances after notification has been sent to the registered email address. Balances will not be reduced below zero.
6.1 General Bonus Terms. All bonuses, free spins, cashback offers, and other promotional incentives offered by dhx4d are subject to these general terms and any specific terms published alongside each individual promotion. In the event of a conflict, the specific promotion terms take precedence.
6.2 Wagering Requirements. Unless explicitly stated otherwise, all bonuses are subject to a wagering requirement before bonus-derived winnings can be withdrawn. Wagering requirements will be clearly stated in the applicable promotion terms. The wagering requirement multiplier, eligible games, and contribution percentages vary by promotion.
6.3 Bonus Eligibility. Welcome bonuses are available to new members only, on their first qualifying deposit. Reload bonuses, cashback, and loyalty rewards are available to existing members subject to the conditions of each individual promotion. Bonuses may not be combined unless explicitly stated.
6.4 Abuse and Irregular Play. dhx4d reserves the right to void bonuses and associated winnings and/or close the account of any member who is found to have exploited, abused, or manipulated any promotional offer. Indicators of abuse include but are not limited to: placing opposing bets to guarantee profit regardless of outcome, using bonus funds on games that are excluded from wagering contribution, or coordinating with other members to take advantage of bonus structures.
6.5 Expiry. Bonuses that are not claimed within the stated promotional window, and bonus balances that are not wagered within the specified validity period, will automatically expire and be removed from the account without compensation.
6.6 Seasonal Promotions. dhx4d offers time-limited promotions tied to Indonesian cultural and sporting events, including Idul Fitri, Ramadhan, Nyepi, and BRI Liga 1 milestones. These promotions are governed by specific terms published at the time of the offer and are subject to availability.
7.1 Sportsbook Rules. All sports bets placed on the dhx4d sportsbook are subject to the specific rules governing each sport and bet type. These rules — including void conditions, settlement procedures for abandoned events, and minimum/maximum stake limits — are published in the sportsbook rules section of the Platform and form part of these Terms by reference.
7.2 In-Play Betting. In-play (live) bets are accepted subject to real-time market availability. dhx4d reserves the right to suspend or close in-play markets at any time without notice. Bets accepted prior to market suspension remain valid unless the underlying event is voided in accordance with applicable rules.
7.3 Casino and Slot Games. All casino table games, live dealer titles, and slot games offered on dhx4d — including titles from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, and Spribe — operate on certified random number generation (RNG) systems audited by independent testing laboratories. Game-specific rules are accessible from within each game interface.
7.4 Palpable Errors. dhx4d reserves the right to void any wager that was accepted as a result of a manifest or palpable error in the stated odds, game parameters, or market data. Members may not profit from obvious errors in the Platform's pricing or settlement systems.
7.5 Bet Acceptance. A bet is only confirmed when you receive an explicit bet acceptance confirmation from the Platform. Until such confirmation is received, no binding wager exists. Network disruptions, platform latency, or session timeouts prior to confirmation may result in a bet not being accepted.
The following activities are strictly prohibited on the dhx4d Platform. Engaging in any of these activities will result in account suspension, forfeiture of balances, and where applicable, reporting to relevant authorities:
9.1 Ownership. All content on the dhx4d Platform — including but not limited to the brand name, logo, website design, software, text, graphics, game interfaces, and promotional materials — is the exclusive intellectual property of dhx4d or its licensed content providers. All rights are reserved.
9.2 Limited Licence. dhx4d grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This licence does not include any right to reproduce, modify, distribute, or commercially exploit any Platform content.
9.3 Third-Party Content. Game content provided by studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, and Spribe remains the intellectual property of the respective studio. Use of such content is subject to the licence terms granted by those studios to dhx4d.
10.1 Commitment. dhx4d is committed to promoting responsible gambling and takes seriously its obligation to provide tools and information that help members maintain control of their gambling activity. Gambling should be a form of entertainment, not a financial strategy or a means of addressing financial hardship.
10.2 Available Tools. All registered members have access to the following responsible gaming tools directly from their account dashboard:
10.3 Support Resources. If you believe your gambling is causing harm to yourself or others, we encourage you to contact the dhx4d support team at [email protected] or via live chat. Our agents are trained to assist with account restrictions and to signpost appropriate external support.
10.4 Age Verification. dhx4d implements age verification checks to prevent underage access. If we have reason to believe that a registered member is under 21 years of age, the account will be suspended pending verification and any winnings accrued during the period of underage play may be forfeited. See our dedicated Responsible Gaming page for full guidance.
11.1 Platform Availability. dhx4d operates the Platform on a commercially reasonable efforts basis and targets high availability. However, we do not guarantee that the Platform will be available at all times, free from errors, or uninterrupted. Scheduled maintenance, unforeseen technical faults, or circumstances beyond our reasonable control may result in periods of unavailability.
11.2 Exclusion of Consequential Loss. To the fullest extent permitted by applicable law, dhx4d shall not be liable for any indirect, special, consequential, punitive, or incidental loss or damage arising out of your use of, or inability to use, the Platform — including loss of profits, loss of data, or loss of opportunity — whether arising in contract, tort (including negligence), or otherwise.
11.3 Cap on Direct Liability. dhx4d's aggregate liability to you for any claim arising in connection with these Terms or your use of the Platform shall not exceed the total amount you deposited into your account in the 30 days immediately preceding the event giving rise to the claim.
11.4 Force Majeure. dhx4d will not be liable for any failure or delay in performance arising from circumstances beyond its reasonable control, including natural disasters, acts of government, internet outages, power failures, pandemics, or industrial disputes.
11.5 No Warranty. The Platform and all services are provided on an "as is" and "as available" basis. dhx4d expressly disclaims all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12.1 Voluntary Closure. You may request closure of your dhx4d account at any time by contacting the support team. Upon closure, any real-money balance in your account (excluding bonus funds subject to incomplete wagering requirements) will be returned to your verified payment method within 5 business days, subject to completion of KYC requirements.
12.2 Suspension by dhx4d. dhx4d reserves the right to suspend or restrict account access at any time, with or without prior notice, where it reasonably suspects a breach of these Terms, fraudulent activity, identity misrepresentation, or where required by applicable law or regulatory obligation.
12.3 Termination for Cause. dhx4d may terminate your account immediately and without compensation for material breaches of these Terms, including but not limited to: fraud, multiple account operation, abuse of bonuses, use of prohibited software, or engagement in prohibited conduct as described in Clause 8. In such cases, dhx4d reserves the right to retain all funds held in the account.
12.4 Effect of Termination. Upon termination of your account, all rights and licences granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination — including Clauses 9 (Intellectual Property), 11 (Limitations of Liability), and 13 (Governing Law) — will continue in force.
13.1 Applicable Law. These Terms and Conditions and any dispute, controversy, or claim arising out of or in connection with them — including their validity, breach, termination, or interpretation — shall be governed by and construed in accordance with the laws of the jurisdiction in which dhx4d is incorporated and licensed to operate as an online gambling platform.
13.2 Dispute Resolution. In the event of a dispute between you and dhx4d, we encourage you to first contact our support team at [email protected] to attempt resolution informally. The majority of account and transaction disputes are resolved within 5 business days through direct engagement with our customer support team.
13.3 Indonesia Market Context. The Platform is operated with the Indonesian market in mind and serves Indonesian residents. You acknowledge that online gambling is subject to legal restrictions in Indonesia and that it is your personal responsibility to ensure that your use of the Platform complies with the laws of your jurisdiction.
14.1 Right to Amend. dhx4d reserves the right to modify, update, or replace these Terms and Conditions at any time and for any reason. All amendments will be published on this page with a revised effective date.
14.2 Notification of Material Changes. Where changes are material — for example, changes affecting member rights in relation to withdrawals, bonus treatment, or account eligibility — dhx4d will provide at least 7 days' advance notice via registered email or a prominent on-platform notification.
14.3 Continued Use as Acceptance. Your continued use of the Platform following publication of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree with any amended Terms, you must cease using the Platform and contact support to close your account.
If you have questions regarding these Terms and Conditions, wish to raise a complaint, or require assistance with your account, please contact the dhx4d support team through any of the following channels:
For legal correspondence and formal notices, please direct communications to the email address above and mark the subject line clearly as "Legal Notice — Terms and Conditions".
Our support team aims to acknowledge all email enquiries within 24 hours and to provide a substantive response within 3 business days of receipt.
Now that you understand the rules, dive into the full dhx4d experience — sharp sportsbook odds, 1,000+ slots, and live casino tables, all in IDR.